Please fill out all field below to submit a request to return your purchased items. Refer to the Return policy below if you have any questions regarding our return policy or leave us a detailed message in your submission with any questions.
Please refer to the email from Small Town Boutique when you purchased your item(s) you are wanting to request a return for information to submit a request.
Small Town Boutique Return Policy
You have 7 days from receiving your merchandise to request a return to receive STORE CREDIT only.
Return inquiries must be emailed to firstname.lastname@example.org before sending it back. Please include your name, name of item, order number, size and why you wish to return it. If the item is defective for any reason please attach a photo to the email as well within 3 days otherwise there may not be another replacement. If the item is defective we will issue a return label, otherwise the return cost is your responsibility.
The item must be in its original condition tags attached – unworn and unwashed as well as no makeup stains or cigarette smoke smell.
If an item is requested for a return after the 7 day policy or has signs of being washed and/or worn we reserve the right to not allow a refund to the account. If you wish to have the item shipped back to you it’s your responsibility to pay the shipping cost.
Some items may appear different due to lighting.
All sale items, headwear and jewelry are final sales! No returns!
Shoes must be returned in there original box and placed into another box. A return label can not be on the original shoe box.
We are not responsible for any lost or stolen packages due to an incorrect spelling of the address.
What People are Saying About STB
Great selection! Styles for everyone's personality! Abbey is adorable, friendly and extremely helpful!
Small Town Boutique offers a wide range of apparel to fit any woman’s unique, trendy style that values the quality of our products. To keep our customers in style we post new arrivals that are always on trend. We always want you looking and feeling your best in Small Town Boutique clothing.
Beyond helping you look your best, Small Town Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy.
If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Small Town Boutique shopping experience. If you are ever unsatisfied or have any ideas of ways for us to improve your experience please email us as we value all of our customers and take all suggestions and criticism into consideration.